Fees and FAQs
Are you feeling confused about what our psychology services entail? Perhaps you’re unsure what sort of help you need? You’ll find the answers to a range of frequently asked questions below. Please read through these answers before contacting us. If you’d like to know more or you don’t find the answer you’re looking for, please don’t hesitate to contact the Mind Connect Psychology team today.
how it works
About Fees and Rebates
At Mind Connect Psychology, we believe in providing affordable psychological services for clients with competitive fees that reflect our experience, professionalism, caring and respectful manner. Fees are paid at the time of each consultation using electronic payment (we accept Visa and Mastercard).
Individual therapy
- Our registered psychologists provide 50 minute sessions and many individuals are eligible for Medicare and Private Health Insurance rebates. Sessions are $210 which is well below the APS recommended fee for psychological services of $300. Refer to the information below for more details.
- Psychotherapist and counsellor, Fox Smith, offers 50 minute counselling sessions at $120.
Contact us today to discuss your options.
Sessions with our relationship therapists, Natalie Maiolo and Natasha Vida, are 50 minutes and $220 per session.
We look forward to your call and we’d be happy to answer your questions.
Medicare Rebates
Our psychologists are registered providers of Focussed Psychological Strategies under the Better Access to Mental Health Care initiative. This initiative provides Medicare rebates for up to 10 sessions per calendar year to individuals with a referral from a General Practitioner, Psychiatrist or Paediatrician. As part of the referral, they will develop a Mental Health Treatment Plan with you and this plan is shared with the treating psychologist prior to the first appointment.
From 1 July 2024, the Medicare rebate is $96.65 per session.
Private Health Insurance Rebates
Private health insurers may also rebate part of the cost of psychological consultations. Please contact your health insurance provider to understand the benefit covered each session and for further information.
NDIS Registered Provider
Mind Connect Psychology is a NDIS Registered Provider. We provide services under Therapeutic Supports, assisting clients aged 7 years and over to develop further functional independence and promote mental health and wellbeing. We specialise in working with children and adolescents and have experience supporting neurodiversity. We adopt a collaborative approach to working with young people and their families, developing individualised treatment plans to achieve their goals.
At Mind Connect Psychology we are committed to helping. Life is full of complications and most people seek help because they are experiencing difficulties, crises, troubles, doubts, frustrations or concerns. Others seek help because they feel they are not living as fully as they might. Our psychologists work with you to deal with life’s complications more effectively and improve your sense of wellbeing.
Not necessarily. You can see a psychologist without a referral from your GP or psychiatrist however the full amount will be charged. This fee may attract a rebate from your private health insurance provider depending on your cover. Please speak to your private health insurance provider to check if you’re covered for psychological services. If you hold a Medicare card, you will need a referral. Please speak to your GP or psychiatrist prior to your first appointment. Please refer to our Fees and Rebates for more information.
No, you can see a couple or play therapist without a referral from your GP or psychiatrist.
For many clients accessing individual therapy from a psychologist, sessions may attract a rebate from Medicare if they hold a Medicare card. Please refer to our Fees and Rebates section for more information.
Please refer to our Fees and Rebates section for more information.
Each session runs for 50 minutes from your scheduled appointment time. Please ensure you arrive to your appointment on time.
At Mind Connect Psychology, we see your appointments as a journey to grow and strengthen. Therefore, the number of sessions for each individual will vary and depend on your needs and goals. Feel free to speak to your therapist or psychologist if you have any questions.
Yes. We currently offer after-hours appointments 4 evenings a week and Saturdays.
For same-day cancellation or no-show, the cancellation fee is 100% of the session fee.
For cancellations within 48 hours of the scheduled appointment, the cancellation fee is 50% of the session fee.
All psychologists at Mind Connect Psychology are registered psychologists. Full registration as a professional psychologist in Australia is overseen by the Psychology Board of Australia with the Australian Health Practitioner Regulation Agency (AHPRA). Registered psychologists require a four-year undergraduate degree with Honours and either: two years of a Board approved internship; one year of graduate study in professional psychology plus one year of a Board approved internship; or two years of graduate study in professional psychology. For more information on our psychologists, please refer to the Our Team page.
At Mind Connect Psychology, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. We adhere to strict privacy practices to safeguard your data and use it responsibly, as outlined in our comprehensive Privacy Policy. This policy details how we collect, use, and protect your information to provide high-quality care and meet regulatory standards.
To learn more about our privacy practices, please review our Privacy Policy.
For further inquiries, please feel free to contact us directly.
For more information about our psychology services call 02 9587 3887
who can we help
Our Trusted Psychological Services
Children & Adolescents
We work collaboratively with young people and their families to develop an individualised treatment plan to achieve their goals.
Our psychologists relate to children exceptionally well and strive to provide a warm and friendly environment where our young clients feel safe and comfortable.
Adults
Mind Connect psychologists are professionally trained listeners who can help you overcome emotional challenges, and make positive changes in your life.
Mind Connect Psychology offers adult clients a confidential and secure professional relationship, as well as a safe place to discuss your situation.
Psychological Assessments
At Mind Connect Psychology we offer three main types of assessments: cognitive assessment, educational or academic assessment, and social-emotional-behavioural assessment.
