Mind Connect Psychology FAQs

Are you feeling confused about what our psychology services entail? Perhaps you’re unsure what sort of help you need? You’ll find the answers to a range of frequently asked questions below. Please read through these answers before contacting us. If you’d like to know more or you don’t find the answer you’re looking for, please don’t hesitate to contact the Mind Connect Psychology team today.

At Mind Connect Psychology we are committed to helping. Life is full of complications and most people seek help because they are experiencing difficulties, crises, troubles, doubts, frustrations or concerns. Others seek help because they feel they are not living as fully as they might. Our psychologists work with you to deal with life’s complications more effectively and improve your sense of wellbeing.

Not necessarily. You can see a psychologist without a referral from your GP or psychiatrist however the full amount will be charged. This fee may attract a rebate from your private health insurance provider depending on your cover. Please speak to your private health insurance provider to check if you’re covered for psychological services If you’re covered by Medicare, you will need a referral. Please speak to your GP or psychiatrist prior to your first appointment. Please refer to our Fees and Rebates page for more information.

For many clients, sessions may attract a rebate from Medicare. Please refer to our Fees and Rebates page for more information.

Please refer to our Fees and Rebates page for more information.

Each session runs for 50 minutes from your scheduled appointment time. Please ensure you arrive to your appointment on time.

At Mind Connect Psychology, we see your appointments as a journey to grow and strengthen. Therefore, the number of sessions for each individual will vary and depend on your needs and goals.

Yes. We currently have appointments until 8.00pm Mondays to Thursdays. We are also available Saturday mornings from  8.00am to 4.30pm.

Yes. Your psychologist will explain the cancellation policy in detail during your first appointment. The policy is simply in place to encourage attendance. If you cancel within 48 hours of your appointment, we do not have enough notice to give the appointment to someone else. To view the full Mind Connect Psychology Cancellation Policy click here.

All psychologists at Mind Connect Psychology are registered psychologists. Full registration as a professional psychologist in Australia is overseen by the Psychology Board of Australia with the Australian Health Practitioner Regulation Agency (AHPRA). Registered psychologists require a four-year undergraduate degree with Honours and either: two years of a Board approved internship; one year of graduate study in professional psychology plus one year of a Board approved internship; or two years of graduate study in professional psychology. For more information on our psychologists, please refer to the Our Team page.

For more information about our psychology services call 02 9587 3887

who can we help

Our Trusted Psychological Services

Children & Adolescents

Our Mind Connect psychologists specialise in providing psychological assessment and treatment to children and adolescents experiencing a wide range of difficulties. 

We work collaboratively with young people and their families to develop an individualised treatment plan to achieve their goals. 

Our psychologists relate to children exceptionally well and strive to provide a warm and friendly environment where our young clients feel safe and comfortable.


As adults, sometimes we need help that the people around us are not able to provide. When you need an outside perspective, or expert guidance, speaking with a psychologist can help. 

Mind Connect psychologists are professionally trained listeners who can help you overcome emotional challenges, and make positive changes in your life. 

Mind Connect Psychology offers adult clients a confidential and secure professional relationship, as well as a safe place to discuss your situation.  

Couples & Families

Couples and families psychology provides a supportive environment in which to explore the issues and barriers occurring within your relationship or family unit. We are experienced in assisting people to work through identified issues using communication, listening and problem solving skills. 

Our psychologists have successfully helped many people in relationships of every nature, so we know that whatever issues your relationship or family is facing, we can help. We will help you clearly define the issues you are facing and the outcomes you wish to achieve.

get in touch

Connect and Grow with our Mind Connect Psychologists

Please fill out the form below. We will respond to your query within the next 1-2 business days.